Tuesday, November 29, 2022
HometravelAdani Group rolls out AI technology at Ahmedabad International airport to improve...

Adani Group rolls out AI technology at Ahmedabad International airport to improve visual experience, ET TravelWorld News, ET TravelWorld

Picture used for representational purposes only.

Adani Group partners with Prisma AI, the visual-AI-based company majoring in predictive information technologies using a computer vision platform at the Sardar Vallabhbhai Patel International Airport (SVPIA) in Ahmedabad. The airport along with five other airports is being operated and handled by Adani Airports.

Currently, the service has been deployed at the SVPIA at the departure area of the domestic terminal (T1), covering departure areas and pre-security areas. However, the technology named “Desk of Goodness system” is being implemented in all of the other six Adani Airports and will be available soon for usage.

The Adani Group, a multinational conglomerate forayed into the airport sector in 2019 and has grown exponentially in a very short period of time. The association opens doors for a world of possibilities in Artificial Intelligence that is being explored in India.

With Prisma AI’s Visual AI technology, all the airports belonging to the Adani Group will have cutting-edge visual technology to deliver an immersive airport experience catering to the growing customer base and footfall at the airport. The partnership and the Visual AI technology provided by Prisma AI, will enhance customer experience and give Adani Group an upper edge in the industry.

In the AI-based system, one of the first initiative in India, surveillance cameras raise alerts on detecting anomalies in flyer behaviour by utilising special algorithms. The team at the airport is trained to respond to alerts in less than 45 seconds. Currently, the departure area at Terminal 1 covers six lanes of the departure and arrival areas, and pre-and-post security areas are covered under this system.

With Prisma AI technology, Adani Group has achieved adaption of Visual AI to provide humanitarian assistance to the customers at the Airports. “Desk of Goodness” strives to assist passengers such as older persons, women with infants, and those in need of a wheelchair and assistance.In addition, the technology recognises incidents such as a fall or unusual passenger behavior. This desk is staffed by goodness champions who are equipped with smart tablets that keep them informed in real-time where travellers want assistance so that they can rush to them. This proactive mode of real-time support process is achieved by utilizing Prisma AI’s patented Visual AI algorithms.

This Prisma AI technology enables to set of new benchmarks in operational intelligence and increases situational awareness, ultimately boosting safety, security, efficiency, and customer experience. This will also ensure that the passengers get a state-of-the-art airport experience.

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